Understanding Your Summary of Damages

What Is a Summary of Damages (Scope of Loss) on a Roof Insurance Claim?

A summary of damages — also called the scope of loss — is your insurance adjuster’s line-by-line list of every roof item they approved for repair or replacement, with the dollar amount your carrier will pay. It is the adjuster’s estimate of your claim — not the final price, and not always the full scope your roof actually needs. (A “scope of work” is different: that’s the contractor’s plan for the actual repairs.) The smartest move is to compare your summary of damages against an independent, detailed estimate of everything documented on your roof — because automated adjuster scopes often miss code-required items.

Why Austin Homeowners Trust Zilker Roofing

  • 4.9 stars across 159 verified Google reviews
  • Google Guaranteed
  • RCAT Licensed — Commercial & Residential Roofing License (RCAT #03-0699)
  • BBB Accredited Business
  • The Good Contractors List Member (backed by a $25,000 workmanship guarantee)
  • Owens Corning Preferred Contractor & Malarkey Emerald Pro Certified
  • Fully Insured — General Liability & Workers’ Comp (COI on request)
  • Family-owned and operated — Austin, TX

The Honest Difference

We are not a public adjuster — we do not file or negotiate your claim, and we never speak to your insurer without you. We document the damage and give you an independent estimate you own; you stay the policyholder in control. We never use Assignment of Benefits (AOB) and never ask you to sign over your insurance rights. And no licensed roofing contractor in Texas can legally waive, cover, or absorb your deductible — if one offers to, they are violating Texas insurance law. We also recommend repair when repair is right, and replacement only when the damage truly warrants it.

What you’ll see in your summary of damages

The document lists each approved line item (tear-off, underlayment, shingles, flashing, drip edge, ventilation), the quantities and unit prices (usually generated in Xactimate), and the claim math: Replacement Cost Value (RCV), Actual Cash Value (ACV), your deductible, and any recoverable depreciation held back until the work is done.

Summary of damages vs. scope of work: the terms homeowners mix up

Your insurer’s “summary of damages” (or “scope of loss”) is what they agreed to pay for. A contractor’s “scope of work” is the plan for what will actually be done. They should match — but they often don’t, which is exactly why we compare them line by line before any work begins.

Why we build our own independent line-item estimate

We prepare our own detailed, line-by-line estimate of everything we document on your roof — including code-required items (proper ventilation, drip edge, decking, fastening) that automated insurance software frequently omits — and we walk you through it next to the carrier’s scope so you can see any gaps yourself. When the original scope misses necessary work, those items can be submitted to your carrier as a supplement; we document the evidence, and you and your adjuster reconcile the difference.

Do I have to pay my deductible?

Yes. Under Texas Insurance Code §707.002 (the 2019 anti-fraud law, HB 2102), you must pay your deductible toward a covered claim, and no roofing contractor in Texas may legally waive, rebate, or absorb it — if one offers to, they are breaking the law.

What is recoverable depreciation, and how do I get the second check?

Many policies pay the Actual Cash Value (ACV) of your roof up front and hold back the depreciation, releasing it in a second check after the work is completed and documented. Under Texas Insurance Code §707.004, the insurer may withhold that recoverable depreciation until it receives reasonable proof your deductible was paid. Not all policies have recoverable depreciation; some are ACV-only. We provide the final invoices and project photos you need to request the release.

Texas insurance notes to keep in mind

  • You generally have one year from the date of loss to file a storm/hail roof claim in Texas.
  • Ordinance-or-law (code-upgrade) coverage pays the extra cost of bringing a re-roof up to current code — but it only pays when a contractor documents the code-required line items. We do.
  • Your deductible is usually a percentage of your dwelling coverage on wind/hail claims, not a flat fee — so it pays to know whether your damage actually clears it before you file.

Related

Ready When You Are

Call or text (512) 893-7663 — or request a free quote. We’ll review your summary of damages with you and tell you honestly what your roof needs.

What You’ll See in the Document

Every Summary of Damages includes:

A claim summary

The total replacement cost, your deductible, depreciation, and what they’re issuing now

Line-item breakdown

Materials, labor, measurements, and unit pricing

Sketches and photos

Diagrams, square footage, slope, and adjuster pics

RCV

Replacement Cost Value (what your roof is worth new)

ACV

Actual Cash Value (after depreciation)

Deductible

The amount you pay out of pocket

ecoverable Depreciation

What your insurer may pay you later, after work is completed and invoiced

These numbers establish the ceiling of what the insurer will pay — and what’s expected of you.

Why This Document Matters

This scope is what your insurance company is agreeing to pay — and what your roofer will typically use to build the job file, provide a quote, and invoice your insurer.

However, these reports are generated automatically using pricing software (usually Xactimate). They often leave off:

Code-required items (like drip edge, ice & water shield, or ventilation upgrades)

Real-world labor needs (tear-off, staging, extra steep charges)

paint

Small but necessary parts (starter shingles, ridge caps, pipe jacks)

At Zilker Roofing, we carefully review each scope and inspect your roof again to make sure nothing critical was missed.

How Zilker Roofing Uses Your Insurance Scope?

We work alongside — not against — the insurance process. We’re not public adjusters. But we do provide expert support and clear documentation every step of the way.

Our Clients Love Us

Texas Insurance Notes to Keep in Mind

Most Texas insurers are prohibited from raising your rate for a single weather-related claim (per state law)

 

Many policies include Ordinance & Law coverage — requiring them to fund code upgrades when replacing a roof

 

We include photos, IRC code references, and manufacturer documentation for any supplemental request

FAQs – Understanding Your Summary of Damages in Austin, TX

What is a summary of damages or scope of loss?

A summary of damages—often called a scope of loss or carrier estimate—is a line-by-line breakdown provided by your insurance company after a claim is filed. It outlines what the insurer believes should be repaired or replaced and includes specific quantities, materials, and pricing based on industry-standard software like Xactimate.

Why is the summary of damages important for my roof project?

This document determines the baseline of what your insurer is willing to pay for storm-related roof repairs or replacement. At Zilker Roofing, we use it to align our estimate with what the insurance company approved—making sure no items are missing or undervalued. This keeps everyone on the same page, but we don’t act as public adjusters.

Can you review my insurance paperwork and help me understand it?

We can help you identify whether the line items align with the actual work needed on your home. However, we are not licensed adjusters and do not interpret policy language or negotiate coverage. Our role is to provide a professional roofing estimate and complete work to code based on visible storm damage.

Will the summary of damages change during the process?

Yes, it’s common. During construction, hidden damage or code upgrades may be discovered. We can document those findings with photos and provide supplemental estimates for your insurer to review. This process is called a supplement, and while we submit documentation, we don’t act as adjusters.

Is the insurance scope the final price for my roof?

Not necessarily. It’s a starting point. The scope outlines what the insurer agreed to based on their inspection or photos, but our detailed field inspection often reveals additional damage or items required by local code. Our quote reflects the full, necessary repair—not just what the carrier initially listed.

What does Zilker Roofing do with the scope of loss?

We review the summary of damages against our own findings to ensure your roof is restored properly. We identify any missing items, evaluate fair market pricing, and prepare an estimate that reflects actual conditions on your roof. We do this as your roofer—not as a public adjuster or legal representative.