A summary of damages — also called the scope of loss — is your insurance adjuster’s line-by-line list of every roof item they approved for repair or replacement, with the dollar amount your carrier will pay. It is the adjuster’s estimate of your claim — not the final price, and not always the full scope your roof actually needs. (A “scope of work” is different: that’s the contractor’s plan for the actual repairs.) The smartest move is to compare your summary of damages against an independent, detailed estimate of everything documented on your roof — because automated adjuster scopes often miss code-required items.
We are not a public adjuster — we do not file or negotiate your claim, and we never speak to your insurer without you. We document the damage and give you an independent estimate you own; you stay the policyholder in control. We never use Assignment of Benefits (AOB) and never ask you to sign over your insurance rights. And no licensed roofing contractor in Texas can legally waive, cover, or absorb your deductible — if one offers to, they are violating Texas insurance law. We also recommend repair when repair is right, and replacement only when the damage truly warrants it.
The document lists each approved line item (tear-off, underlayment, shingles, flashing, drip edge, ventilation), the quantities and unit prices (usually generated in Xactimate), and the claim math: Replacement Cost Value (RCV), Actual Cash Value (ACV), your deductible, and any recoverable depreciation held back until the work is done.
Your insurer’s “summary of damages” (or “scope of loss”) is what they agreed to pay for. A contractor’s “scope of work” is the plan for what will actually be done. They should match — but they often don’t, which is exactly why we compare them line by line before any work begins.
We prepare our own detailed, line-by-line estimate of everything we document on your roof — including code-required items (proper ventilation, drip edge, decking, fastening) that automated insurance software frequently omits — and we walk you through it next to the carrier’s scope so you can see any gaps yourself. When the original scope misses necessary work, those items can be submitted to your carrier as a supplement; we document the evidence, and you and your adjuster reconcile the difference.
Yes. Under Texas Insurance Code §707.002 (the 2019 anti-fraud law, HB 2102), you must pay your deductible toward a covered claim, and no roofing contractor in Texas may legally waive, rebate, or absorb it — if one offers to, they are breaking the law.
Many policies pay the Actual Cash Value (ACV) of your roof up front and hold back the depreciation, releasing it in a second check after the work is completed and documented. Under Texas Insurance Code §707.004, the insurer may withhold that recoverable depreciation until it receives reasonable proof your deductible was paid. Not all policies have recoverable depreciation; some are ACV-only. We provide the final invoices and project photos you need to request the release.
Call or text (512) 893-7663 — or request a free quote. We’ll review your summary of damages with you and tell you honestly what your roof needs.
Every Summary of Damages includes:
This scope is what your insurance company is agreeing to pay — and what your roofer will typically use to build the job file, provide a quote, and invoice your insurer.
However, these reports are generated automatically using pricing software (usually Xactimate). They often leave off:
At Zilker Roofing, we carefully review each scope and inspect your roof again to make sure nothing critical was missed.
We work alongside — not against — the insurance process. We’re not public adjusters. But we do provide expert support and clear documentation every step of the way.
EXCELLENT Based on 166 reviews Posted on Google Robert MarksTrustindex verifies that the original source of the review is Google. Their quality of service is through the roof! Tyler and his team are very professional and communicate extremely well. I will recommend them to my friends.Posted on Google Bill ClarkTrustindex verifies that the original source of the review is Google. Kelly was very helpful walking me through the claims process with my insurance company. The Zilker team was prompt and professional installing the new roof. They began early in the morning and completed the project by the end of the day. Finished product looks great, and I just learned from my insurance company that I will receive a significant homeowner's discount with my new "Impact Resistant" roof.Posted on Google Steve OgdenTrustindex verifies that the original source of the review is Google. They got the job done promptly at a reasonable pricePosted on Google Randal FordTrustindex verifies that the original source of the review is Google. We had a great experience with Zilker Roofing. Tyler and his entire team were professional, communicative, and easy to work with from start to finish. They clearly explained how everything would work financially, handled the insurance process seamlessly, and kept us informed throughout the project. It was also great working with a locally owned company that genuinely cares about its customers and stands behind its work. That level of service really showed. I highly recommend Zilker Roofing. If I ever need another roof, they will absolutely be my first call.Posted on Google Brandon AndersonTrustindex verifies that the original source of the review is Google. Had an excellent experience with Zilker Roofing from start to finish. They came out promptly for a roof inspection, clearly explained what needed to be done, and completed all the necessary repairs efficiently and professionally. What impressed me most was their combination of quality work, competitive pricing, and genuinely easy communication. There was no pressure, no surprises, and they delivered exactly what they promised in the timeframe they quoted. If you need roofing work, I’d definitely recommend reaching out to Zilker Roofing. Great team all around.Posted on Google Marlone HendersonTrustindex verifies that the original source of the review is Google. Very quick response after a storm!Posted on Google Linda MarshekTrustindex verifies that the original source of the review is Google. My experience with Zilker Roofing was beyond expectation! Working with Kelly Henry was wonderful. He was thorough at every step. The crew he picked for my job did a beautiful job, Kelly told me that I had a difficult but beautiful roof and he and his crew rose to the challenge. Kelly guided me through the paperwork with the insurance company throughout the entire job. He became a good friend throughout the job. I highly recommend him for his expertise and his dedication to the job. I am so glad I chose Zilker Roofing and Kelly Henry.Posted on Google Marcus MotillTrustindex verifies that the original source of the review is Google. Will and the team helped navigate the insurance process and knocked out the roof in no time!Posted on Google Dan HuckerTrustindex verifies that the original source of the review is Google. The team at Zilker is top-notch. Tyler, Danny and team will take care of you and your home from A-Z. If you have any questions about your roof give them a call.Posted on Google Suzanne EllisonTrustindex verifies that the original source of the review is Google. I had a great experience with Zilker Roofing. They made what could have been a stressful process incredibly easy by taking care of every detail and making the entire project seamless. The crew did an outstanding job, treated my property with care, and left everything clean when they were finished. The quality of the workmanship was terrific, and the roof looks fantastic. I highly recommend them to anyone looking for a professional, trustworthy roofing company.
Most Texas insurers are prohibited from raising your rate for a single weather-related claim (per state law)
Many policies include Ordinance & Law coverage — requiring them to fund code upgrades when replacing a roof
We include photos, IRC code references, and manufacturer documentation for any supplemental request
A summary of damages—often called a scope of loss or carrier estimate—is a line-by-line breakdown provided by your insurance company after a claim is filed. It outlines what the insurer believes should be repaired or replaced and includes specific quantities, materials, and pricing based on industry-standard software like Xactimate.
This document determines the baseline of what your insurer is willing to pay for storm-related roof repairs or replacement. At Zilker Roofing, we use it to align our estimate with what the insurance company approved—making sure no items are missing or undervalued. This keeps everyone on the same page, but we don’t act as public adjusters.
We can help you identify whether the line items align with the actual work needed on your home. However, we are not licensed adjusters and do not interpret policy language or negotiate coverage. Our role is to provide a professional roofing estimate and complete work to code based on visible storm damage.
Yes, it’s common. During construction, hidden damage or code upgrades may be discovered. We can document those findings with photos and provide supplemental estimates for your insurer to review. This process is called a supplement, and while we submit documentation, we don’t act as adjusters.
Not necessarily. It’s a starting point. The scope outlines what the insurer agreed to based on their inspection or photos, but our detailed field inspection often reveals additional damage or items required by local code. Our quote reflects the full, necessary repair—not just what the carrier initially listed.
We review the summary of damages against our own findings to ensure your roof is restored properly. We identify any missing items, evaluate fair market pricing, and prepare an estimate that reflects actual conditions on your roof. We do this as your roofer—not as a public adjuster or legal representative.
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