Before the next storm
Keep roof records, check your policy’s contact information, and address known roof problems. After a storm, prioritize safety and ask for a closer look at anything that has changed.
In Central Texas, hailstorms usually hit between March and June. An honest roof assessment after a storm documents what we find before you decide on next steps. If replacement is warranted, Zilker Roofing uses a full tear-off and standardized installation process. Roof replacements carry a 5-year Zilker workmanship warranty; manufacturer shingle coverage depends on the selected product and system. Common hail-affected areas: Bee Cave, Lakeway, Westlake, Cedar Park, and Circle C.
Get a roof inspection to establish a “before” condition; Photograph your roof, siding, and gutters from the ground; Save your insurance policy number and claims hotline; Clear branches or limbs hanging over your roof; Ask your roofer for photos and documentation after inspection.
After a storm, look for visible signs such as loose or missing shingles, dents in gutters or flashing, and granules in downspouts. Do not climb onto a wet or damaged roof. An inspection can document accessible conditions, but no inspection method can guarantee that every concealed condition is found.
TDI says a homeowners insurer cannot charge more for a claim involving damage from natural causes, including weather. That protection is about a surcharge for that claim; overall premiums and policy-renewal decisions can still change for other reasons. Ask your insurer how the rule applies to your policy and see TDI’s current guidance. Before filing, compare likely repair cost with your deductible and contact your insurer with policy questions.
What you can expect
We document storm and hail damage with photos, measurements, and a detailed estimate you own. You and your insurer file and settle the claim — we provide documentation and support only.
Read the supporting details ↗Zilker Roofing is not a licensed public adjuster. We do not file insurance claims on your behalf, negotiate with your insurance carrier, or speak to your insurer without your involvement. We provide documentation and support only.
Read the supporting details ↗Zilker Roofing does not use Assignment of Benefits contracts. The homeowner remains the policyholder in control of their claim at all times. We never ask customers to sign over their insurance rights to us.
Read the supporting details ↗Roof inspection
Choose an available time to talk about an inspection, or get in touch with a question about your roof.
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Contact Zilker Call (512) 893-7663Office hours: Mon-Fri 8am-5pm, Sat 8am-12pm, Sun Closed
Before you decide
Central Texas UV, heat, thermal cycling, and hail shorten roofing life compared with manufacturer marketing ranges. Asphalt shingles have a broad 10–20-year range; product and installation affect where a roof falls within it. Standing-seam metal commonly lasts 40–70 years. Tile and slate can last 50+ years as materials, though the underlayment beneath tile needs replacement sooner. TPO membranes commonly last 20–30 years. Ventilation, installation quality, and maintenance affect the life a particular roof delivers. These are material ranges, not a diagnosis of an individual roof.
A thorough inspection includes examining shingles, flashing, ventilation, gutters, and checking for leaks or structural damage.
From a safe place, note visible damage and the storm date. Do not climb onto a wet or damaged roof. Check your policy and contact your insurer promptly about notice requirements; an inspection can document accessible roof conditions.
Roof replacements carry Zilker Roofing's 5-year workmanship warranty, and repairs carry a 2-year workmanship warranty. The manufacturer's material warranty is separate; its coverage depends on the product and installed system. We document the applicable terms in writing.